Refund policy

We want you to love your purchase, and if you don't we want to make it right.

If you are unhappy with your purchase upon arrival, simply email us at fleetwoodcandles@gmail.com within 30 days of your purchase and we will set up an exchange or refund.

*If you have already lit and burned your candle, a refund cannot be provided.

My product arrived damaged, what should I do?

If your product arrived damaged, please take a photo of the damage and email it to us at fleetwoodcandles@gmail.com

We will either send you a replacement free of charge, or offer you a refund/store credit if the piece is no longer available.

Sending images of the damage is extremely helpful to us, as it allows us to file a claim with USPS.